Questions about our Price Estimates (Quotes)
Here we will answer a number of common questions we often receive from our clients about our price estimates.
The short answer is no. Read on
We are often asked how much some change to a website will cost. Most of our clients just need to know if an idea they have can be done easily or if it will cost a lot to implement. To help make these decisions we typically offer a free ballpark estimate for the cost to implement that feature. Often we are able to complete a project within the estimated period or even less and you could end up paying less than we estimated.
However, this estimate is NOT a price guarantee. There are many variables which must be clearly understood before we could guarantee a price. In this type of quote, we normally give you a rough estimate the time it will take us to complete the project, our hourly rate, and in a few circumstances items we must purchase.
If you have a fixed budget you may need a guaranteed fixed price. We are willing to guarantee a price by making a project bid. With this option you know what you will pay but the quoted price will be higher to cover the time to outline the detailed estimate, factor in uncertainties, and negotiate the contract.
A project bid is a contract between you the client and Fred's Used Websites to complete specific work for a specific price.
In this type of arrangement we need to create and agree upon a detailed plan covering project deliveries, our requirements of you, timeline, training requirements, and conditions for possible changes. Once we understand the scope of the work, we can then do a task breakdown to create a detailed cost list. Your cost will include the overhead to outline the detailed plan.
The process starts with an initial free consultation where we discuss your needs, your budget limitations, and an estimate of the cost. At this point you could simply ask us to go ahead with the project and we would complete the work and bill you the actual cost.
In the next step in a bid, you agree to have us go ahead with the detailed plan. The plan will outline the project deliverables, requirements we have of you, a timeline, conditions for possible changes or caveats, and our price bid. Once you have seen the initial plan we can discuss any changes needed and move on to a final plan. Once you agree to the plan we will proceed with the project. Should you decide to back out at this time, will expect to bill you for our costs to create the plan unless we determine that we cannot do this within your previously stated budget limit.
Once the project is completed we expect to have a hand-off meeting. Depending on the size of the project, this can be done by e-mail, phone conference, or a face-to-face meeting. If training is needed we often do this at the same time as the hand-off meeting. After the hand-off we will invoice you for the work.
Normally we will invoice you after a project has been completed. Often we simply add this to your account and you will receive an invoice on the first of the month. We expect payment within 10 days after you are invoiced unless you have made prior arrangements with us. Occasionally, we will ask you to make a partial payment on your project in advance. This can occur if you want to start a long project but don't have all of your deliverables ready to complete the project.
We may also ask for all or part of a payment if we have completed everything we can do but are held up due to missing deliverables from you or a third party working on your behalf.